Personal protection case studies with our partners


Digitalizing Beneficiary Clauses Updates


An innovative approach to better manage unclaimed policies requirements

The Context of Unclaimed Policies and Beneficiary Clause Management

The situation of unclaimed insurance contracts (life insurance, PER, individual and collective protection) has imposed new constraints on insurers and mutual companies marketing these contracts. Key factors include:

  • Regulatory Enhancements: Strengthened regulations such as AGIRA, the Eckert Law, PACTE law, among others.
  • Legal Duty: Jurisprudence imposing advisory obligation on beneficiary clauses.
  • Ethical Commitments: Insurers’ ethical obligations to update and ensure regulatory compliance.
  • Financial Risks: Fear of heavy penalties for non-compliance – potential for significant fines.

Why Digitize Beneficiary Clause Management?

Current social changes have altered how policyholders interact with their insurance contracts involving death benefits. The growing volume of modification requests, whether self-serviced or or via an advisor, necessitates an adapted management of beneficiary clauses.

To address the traditionally manual time-consuming and costly operational process, the digitalization of beneficiary clauses (drafting, verification, management, modification and archiving) offers:

  • Strict Compliance: Adherence to state requirements (Eckert Law) and regulatory standards (ACPR) to avoid hefty fines.
  • New Business Opportunities: Converts regulatory pressures into commercial opportunities. 
  • Cost Efficiency:Reduction in manual processing costs commonly seen in insurance companies.

Unlocking the Benefits of Clause Digitalization "Empowered by KMS"

Proven and Secure Use Case: Guarantees a tested, reliable and operational digital solution.

100% Digital Process: Seamless integration into all your IT systems (SaaS with API) for rapid and efficient deployment.

Enhanced Customer Experience: An optimized experience for advisors, managers, and end customers:

  • Streamlined Journey: Simple and fluid process
  • Regulatory Assurance: Ensuring compliance
  • Guaranteed Payouts: Securing death benefit payments to beneficiaries

Customizable & Modular Services: Includes advisor and client extranet, advanced reporting tools, marketing automation features, and training.

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Digitalization of Beneficiary Clauses Updates to Meet Numerous Requirements of Unclaimed Contracts

Immediate Benefits of KMS Services Hub

Your Use Cases
Benefits of KMS Services Hub

Managing Unclaimed Policies: Facing growth in non-compliant unclaimed contracts (errors, lack of traceability…).

Rapid Compliance: Quick compliance implementation and reduction of financial penalties.

Increased Self-Service Requests: Policyholders are increasingly requesting modifications and changes online.

User-Friendly Solution: A simple, smooth, and secure solution with constant access to up-to-date clause library.

Accessible: Available online or via smartphone.

Compliance Challenges: Constant compliance with beneficiary clauses (regulations, advisory duty, jurisprudence, ethics) is a significant challenge for legal teams.

Consistent Compliance: Clauses always generated in compliance and adapted to your clause library, even for free designation, framed by software.

Unified Solution Needs Desire for a single solution for both individual and group insurance.

Successful Group Insurance Experience: Proven success with  large-scale deployment across multiple scopes (individual protection, collective protection, savings, retirement) with an unique technology an omnichannel approach (self-care or via an advisor) for individual contracts = A true reduction in operational costs

IT Integration: Need for easy integration of cutting-edge technological solutions.

Native Cloud Technology: AWS Cloud technology optimized by KMS Services Hub.

Modern API Rest: REST APIs already integrated into market tools and easy to incorporate into IT systems and environments.

At Testamento, our SaaS software allows us to reinvent the distribution of personal insurance. It integrates into different stages of the value chain. The success and speed of implementation strongly depend on the information system in place or being deployed.

From my first exchanges with the KMSE teams about the Service Hub project, it was clear that we had to support the approach, in line with the implementation of the Testamento Partner Program. A few months later, seeing our services like Optimizer or Beneficiary integrated into KMS Services Hub is both a guarantee of the simplicity of our APIs and a tremendous accelerator for insurance players looking for turnkey solutions to increase sales in their distribution networks and benefit from our digital tool for designating beneficiary clauses.

Long live KMS Services Hub!

— Virgile DELPORTE, President and cofounder

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Because innovation never stops.